Tag: operational

Enhancing Operational Efficiency with Analytics-Driven BI

Obet
In effect, business analytics uses the trends that BI helps businesses to understand, to solve problems before they occur. Customer interaction analytics are crucial to business intelligence initiatives in many contact centres. As customer experience becomes the most important differentiator for all brands, interaction analytics can be used to monitor calls and digital conversations. Business intelligence systems in the contact centre can show which performers are the most effective at handling calls. Like data engineers, data analysts must possess a broad range of technical skills. They are commonly fluent in using not only basic data analysis programs such as Excel…Continue Reading

Enhancing Operational Efficiency: A Business Intelligence Triumph

Obet
The Graduation package contains students’ first graduation and degree information, as well as demographic and graduation GPA data. The Freshman Retention package contains personal, academic, and class enrollment data for each first-time student for each term of the student’s first year plus fall term of their second year in college. The Enrollment & Tuition package contains personal, academic, and tuition data for any student enrolled for the specific term within a snapshot. Business analytics, on the other hand, takes the information gathered from the business intelligence landscape and generates rich reports in custom dashboards and visualisations. Self-service analytics means that…Continue Reading